Privacy Policy

Last updated: 12-17-2025

This Privacy Policy describes how Double L Metalworks LLC, a Kentucky-based limited liability company, collects, uses, and protects your personal information when you visit or make a purchase from doublelmetalworks.com.

1. Information We Collect

Personal Information You Provide

When you interact with our Site, we may collect personal information including:

Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely by third-party providers)
Any information you submit through contact forms or email subscriptions

Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address
Browser and device information
Pages viewed and actions taken
Referring website
Date and time of visits

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you regarding purchases or inquiries
Send marketing emails or promotions (you may opt out at any time)
Improve our website, products, and services
Detect fraud and maintain security
Comply with legal, tax, and business obligations

3. Payments

Payments on our Site are processed securely through third-party payment processors available through Wix Payments or other providers (such as Stripe or PayPal).

We do not store or have access to your full payment card details. Payment information is handled according to the privacy policies of the respective payment providers.

4. Email Communications

If you provide your email address, we may use it to:

Send order confirmations and shipping updates
Respond to customer service inquiries
Send promotional or marketing emails (with your consent)

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

5. Cookies & Analytics

Our Site uses cookies and similar technologies to:

Ensure proper website functionality
Remember user preferences
Analyze traffic and performance

We use analytics tools provided through Wix Analytics and/or third-party services such as Google Analytics. These tools may collect information such as your IP address, browser type, and site interactions.

You can manage or disable cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Wix and affiliated service providers
Payment processors
Shipping and fulfillment partners
Email marketing and analytics providers
Legal authorities when required by law

All third parties are permitted to use your information only as necessary to provide their services.

7. United States Only

Our Site is intended for users located in the United States. At this time, we do not offer international sales or shipping.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

Request access to your personal information
Request corrections or deletion
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Business Name: Double L Metalworks LLC

Owner: Rhiannon Howard

State of Operation: Kentucky, USA

Email: Rhiannon@doublelmetalworks.com

Website: doublelmetalworks.com